Airbnb turnover cleaning in Sydney: what a host gets

What a turnover clean covers room by room, the consumables it restocks, and the three sizing quirks worth knowing before you book one.

3 min read

A turnover is not a house clean with the beds made. The guest has gone, the next one arrives this afternoon, and everything has to be reset, not just tidied. Here's what a ProperLink turnover covers, the consumables it restocks, and the three sizing quirks worth knowing before you book one.

What a turnover covers

Bedrooms — linen changed, surfaces dusted, floors vacuumed, and the things a guest touches without thinking about sanitised: door handles and light switches.

Bathroom — sink, toilet, shower and mirror get a proper clean and sanitise.

Kitchen — benchtops and appliances, left in a state the next guest can actually cook in.

Living areas — furniture dusted, floors vacuumed and mopped.

Outdoor, where there's any — balcony, courtyard, outdoor furniture. Pressure washing isn't part of it.

Linen and essentials

Fresh bedding is only half of it. The turnover also restocks the consumables a guest expects to find and a bad review notices missing:

This is what the turnover tier currently on the platform includes. If you already restock these yourself on a supply run, say so in the job description; there's no separate consumables-free tier to book today.

Three sizing quirks worth knowing

Turnover pricing is built from bedrooms and bathrooms, which is simple and predictable but has edges:

  1. A studio is priced as a one-bedroom. There's no tier below one bedroom, so a studio turnover costs what a 1B1B does.
  2. Houses and townhouses are priced the same as apartments. Property type isn't a pricing input, so a three-bedroom terrace over three levels is priced on its bedrooms and bathrooms like a three-bedroom flat. For a large or awkward property, say so in the job description.
  3. Larger properties are priced conservatively. The formula is a straight line through the room counts, so at three bedrooms and up the suggested price tends to sit below what the job is worth. You can raise it before you publish, and for a big turnover you probably should. A job priced under the work is a job that sits unaccepted.

How the price behaves

You see the GST-inclusive total before you publish, based on the bedrooms and bathrooms you enter. The suggestion is a floor: you can raise it, but not go below it. There's no quote to wait for and no negotiation with the cleaner, which is what makes a same-day turnover practical to arrange.

Nearby cleaners who are online get notified and the first to accept takes it. Nobody is obliged to, so for a tight check-in window, book it as a scheduled job rather than an instant one and give yourself the margin.

Scheduling around a check-out

Scheduled bookings can be placed from two hours to seven days ahead. Nearby cleaners are notified as soon as you publish, and again closer to the slot if nobody has taken it yet, so booking a week out gives the job a week to find someone rather than sitting idle until the day.

What waits is the money, not the matching: your card is saved when you book and the hold is placed about a day before the slot.

Cleaners work one instant job at a time and keep a three-hour gap between scheduled bookings, so an early-afternoon slot on a changeover day is a realistic thing to ask for rather than a gamble.

How the number is arrived at, and why it's a floor you can raise but not undercut, is covered in How your cleaning price is set.