How to become a cleaner in Sydney with ProperLink

Cleaning work on ProperLink starts with an application, not a signup. Every cleaner is reviewed before they can take a single job. That review is why residents let you into their homes, and your profile inherits it the moment you're approved.

What you will need

Gather these before you sit down. The application at properlink.ai/apply asks for all of them:

• Photo ID and a clear profile photo. A passport or an Australian driver licence.
• Your passport. Everyone gives their passport details — number, issuing country, issue date and expiry date — and a photo of the passport page. It is how your right to work is confirmed, so the passport has to be current.
• Proof of your visa, if you hold one. Visa holders and permanent residents also attach a visa grant notice or VEVO record, so ProperLink can confirm work rights with the Department of Home Affairs. Australian citizens attach nothing extra: the passport covers it.
• Your driver licence, if you have a car. The application asks whether you have one you can use for work. If you do, give the licence number, the card number, the expiry date, and the name and date of birth as printed. Attach a photo of the card too, unless your photo ID already is your licence — then it is the same document and you only give the details.
• An ABN. You work as an independent professional, not an employee. The platform collects payment for you as your agent, so there's no invoicing to do, but the ABN is required and your tax and GST position rides on it. Registration is free through the Australian Business Register.
• An Australian police check issued within the last 12 months. Order it from any ACIC-accredited provider. Turnaround varies by provider, so don't leave it to the last day.
• Current public liability insurance. You'll be working in other people's homes, so this one is non-negotiable. Any insurer's public liability policy for cleaners is fine; attach the certificate.
• Payout account details: the account holder name, BSB and account number for the account you want to be paid into. This is verification, not payout setup. The actual payout account is connected through Stripe after you're approved, and it gates withdrawing your earnings, not accepting work.

None of this is exotic. It's the same set a serious cleaning business already holds.

What happens after you apply

Our team reviews your identity and eligibility information. If something needs a follow-up, say a clearer document photo or an expired police check, you may be asked for exactly that item. An application that doesn't meet the requirements can also simply be declined. Either way, the status page shows where your application is at any time.

Once approved, you verify your mobile number, finish your profile in the app, and you're live.

How the work itself runs

There are no shifts and no roster. You go online when you want to work. Jobs near you are offered with your earning for the job already shown, and the first cleaner to accept takes it — no bidding, no undercutting. You accept what suits you and skip what doesn't.

The money side is settled through the platform end to end, which How cleaners get paid covers properly.